DELIVERY AND SHIPPING COSTS

GOODS ARE DISPATCHED FROM MONDAY TO FRIDAY. YOU WILL RECEIVE A TRACKING NUMBER VIA EMAIL WHEN YOUR ORDER LEAVES OUR WAREHOUSE.

POLAND: 20PLN
EUROPEAN UNION: 75PLN
REST OF THE WORLD: 150PLN
FREE DELIVERY WORLDWIDE FOR ORDERS OVER 1500PLN

PLEASE NOTE THAT OUR SHIPPING COSTS DO NOT INCLUDE IMPORT DUTIES.

RETURNS AND REFUNDS

YOU HAVE 14 DAYS UPON RECEIPT OF YOUR ORDER TO RETURN YOUR ITEM(S) AND GET A FULL REFUND. IF YOU WANT TO RETURN AN ITEM PLEASE EMAIL US AT CONTACT@TORIA.STORE.
THE RETURNED ITEMS MUST BE UNUSED, IN PERFECT CONDITION AND IN THEIR ORIGINAL PACKAGING TO GET A FULL REFUND.

PLEASE NOTE

– FOR SANITARY REASONS, EARRINGS CANNOT BE RETURNED.
– ALL RETURNED ITEMS MUST BE IN IT’S ORIGINAL CONDITION, UNUSED, UNALTERED & UNDAMAGED.
– ALL RETURNED ITEMS MUST BE COMPLETE WITH ALL ORIGINAL TAGS AND/OR PACKAGING.
– THE RETURN MUST BE POSTED IN THE PACKAGE IN WHICH IT WAS RECEIVED, OR ELSE AN EQUALLY SECURE OUTER BOX.

THE SHIPPING COSTS ARE NOT REFUNDABLE.

UNLESS THE PRODUCT YOU ORDERED IS DEFECTIVE, WE WON’T COVER THE RETURN COSTS.
YOU SHOULD USE A TRACKABLE SHIPPING SERVICE AND PURCHASE SHIPPING INSURANCE AS WE CANNOT GUARANTEE WE WILL RECEIVE THE RETURNED ITEM(S) OTHERWISE.
ONCE WE RECEIVE YOUR RETURNED ITEM(S), WE’LL NOTIFY YOU OF THE APPROVAL OR REJECTION OF YOUR REFUND. IF YOUR RETURN IS APPROVED, YOU WILL AUTOMATICALLY RECEIVE YOUR REFUND RECEIPT VIA EMAIL AND THE REFUND WILL BE APPLIED TO YOUR CREDIT CARD WITHIN 5 BUSINESS DAYS.

PAYMENTS

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